We are looking for a dynamic and results-driven Telecaller to join our software company. The ideal candidate will be responsible for reaching out to potential clients, understanding their needs, and promoting our software solutions through effective communication.
Key Responsibilities:
1. Outbound Calls:
- Initiate outbound calls to potential clients to introduce our software products and services.
- Follow a script and engage in effective conversations to highlight the benefits of our solutions.
2. Lead Generation:
- Identify and qualify leads through strategic questioning and active listening.
- Gather relevant information about the client\'s requirements and provide initial product information.
3. Appointment Setting:
- Schedule appointments or demonstrations for the sales team with interested clients.
- Maintain a well-organized and updated schedule of appointments.
4. Product Knowledge:
- Stay informed about the features and benefits of our software products.
- Clearly and concisely articulate product details to potential clients.
5. Feedback Collection:
- Gather feedback from clients regarding their software needs and concerns.
- Communicate feedback to the sales and product development teams for continuous improvement.
6. Database Management:
- Maintain accurate and updated records of client interactions and transactions.
- Regularly update customer databases with new information.
Qualifications:
- Proven experience as a Telecaller or similar role, preferably in the software industry.
- Excellent communication and interpersonal skills.
- Ability to comprehend software solutions and convey their value to potential clients.
- Goal-oriented and self-motivated with a focus on achieving targets.
- Proficiency in using CRM software and other telecalling tools.
If you are enthusiastic about software solutions, have excellent communication skills, and thrive in a dynamic environment, we invite you to apply. Join our team and play a crucial role in connecting clients with innovative software solutions.